Privacy Policy for Sim Shalom Solutions

Last Updated: April 9, 2025

At SimShalom Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, https://simshalomsolutions.com, or use our services. By accessing our website or services, you agree to the terms outlined in this policy. If you have any questions, please contact us at info@simshalomsolutions.com.

1. Information We Collect

We collect information to provide better services, improve user experience, and fulfill our business purposes. The types of information we may collect include:

1.1 Personal Information

Contact Details: Name, email address, phone number, and mailing address when you fill out forms (e.g., quote requests, contact forms) or contact us directly.
Demographic Information: Age, gender, or other details you provide when requesting services like insurance quotes or wellness consultations.
Financial Information: Payment details (e.g., credit card information) if you purchase products or services through our website.

1.2 Non-Personal Information

Usage Data: Information about how you interact with our website, such as pages visited, time spent, and referral sources.
Device Information: IP address, browser type, operating system, and device identifiers collected through cookies and similar technologies.
Analytics Data: Aggregated data on user behavior to help us improve our website and services.

2. How We Collect Information

We collect information in the following ways:

Directly from You: When you submit forms, request quotes, sign up for newsletters, or contact us.
Automatically: Through cookies, web beacons, and analytics tools like Google Analytics when you visit our website.
From Third Parties: From partners, affiliates, or service providers (e.g., payment processors) when you engage with our services.

3. How We Use Your Information

We use your information to provide, improve, and personalize our services. Specific uses include:

Service Delivery: To process requests, provide quotes (e.g., for insurance or wellness products), and fulfill orders.
Communication: To respond to inquiries, send updates, and share promotional offers (you can opt out at any time).
Website Improvement: To analyze user behavior and optimize our website’s performance and content.
Marketing: To deliver targeted ads and personalized content based on your interests.
Legal Compliance: To comply with applicable laws, regulations, or legal requests (e.g., GDPR, CCPA).
Security: To detect and prevent fraud, cyberattacks, or other malicious activities.

4. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

With Service Providers: We work with trusted third parties (e.g., payment processors, email marketing platforms) to provide our services. These providers are contractually obligated to protect your data.
With Partners: If you request a quote or service (e.g., insurance), we may share your information with partners to fulfill your request.
For Legal Reasons: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website.

What Are Cookies? Cookies are small files stored on your device that help us remember your preferences and track usage.
Types of Cookies We Use:
- Essential cookies (required for website functionality).
- Analytics cookies (to understand user behavior).
- Marketing cookies (to deliver relevant ads).
Managing Cookies: You can adjust your browser settings to block or delete cookies. However, this may affect your ability to use certain features of our website. For more details, see our Cookie Policy [link to Cookie Policy page].

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the data we have about you.
Correction: Ask us to update or correct inaccurate information.
Deletion: Request that we delete your personal data (subject to legal obligations).
Opt-Out: Unsubscribe from marketing emails or opt out of targeted advertising.
Data Portability: Request your data in a portable format.

To exercise these rights, please contact us at info@simshalomsolutions.com. We will respond within the timeframes required by law (e.g., 30 days under GDPR).

7. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. These measures include:

Encryption of sensitive data (e.g., payment information) during transmission using SSL/TLS.
Regular security audits and updates to our systems.
Access controls to limit who can view your data within our organization.

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., partners, affiliates). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing your information.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child under 13, please contact us immediately at info@simshalomsolutions.com, and we will take steps to delete it.

10. International Data Transfers

SimShalom Solutions is based in [Your Country/State]. If you access our website from outside this region, your information may be transferred to, stored, and processed in [Your Country/State]. We ensure that such transfers comply with applicable data protection laws (e.g., GDPR for EU residents).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:

Email: info@simshalomsolutions.com
Phone: (773) 461-757
Address: Sim Shalom Solutions, 2937 W Touhy Chicago, IL 60645